Embrace digitalization with what you own

The zero-touch customer experience


Consumers are exhausted. On average, it takes smartphone users four days and two attempts to successfully complete an interaction with a mobile operator.

 So who is giving consumers the better digital experience today?  How could that change? And what must operators do to win the battle for the consumer tomorrow? 

 These are just some of the questions addressed in this May 2018 ConsumerLab report, which represents the opinions of 700 million consumers and uncovers the future of consumer interactions with mobile operators.

 From smart chatbots to biometric authentication, find out what consumers really expect from their digital experience.  Download our report today and read more about the telecom customer experience.
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Why stand alone when you can
collaborate together

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Bulldings tomorrow's network

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